Frequently asked questions

General

Setting up FAQs

New Category

What are the operating hours for The Farm Direct and how quickly can I expect my groceries to be delivered or ready for pickup?

The Farm Direct operates from 10:00 AM to 7:00 PM every day except Sunday. We pride ourselves on providing fresh, local groceries with exceptional speed and convenience. When you place an order, your groceries can be delivered to your doorstep within 2 hours. Alternatively, if you prefer to pick up your order, it will be ready at our outlets in just 15 minutes. Our commitment to freshness and swift service ensures you get the best quality products right when you need them.

How can I order groceries from The Farm Direct and what payment options are available?

To order groceries from The Farm Direct, simply visit our website at www.thefarmdirect.com. Browse through our selection of fresh, local groceries, add your desired items to the cart, and proceed to checkout. During checkout, you can choose to pay online using your preferred payment method or opt for cash on delivery. Whether you need your groceries delivered within 2 hours or prefer to pick them up in 15 minutes at one of our outlets, The Farm Direct ensures a seamless and speedy shopping experience.

What areas does The Farm Direct currently serve, and what types of products are available in each location?

The Farm Direct currently offers its services in specific regions with tailored product availability. In Mysuru, we provide a comprehensive grocery delivery service that covers a wide range of fresh, local groceries delivered to your doorstep within 2 hours or available for pick-up at our outlets in just 15 minutes. For our customers in Bengaluru, we specialize in delivering high-quality micro greens and freeze-dried items. This specialization allows us to focus on providing the freshest and most nutritious options in these categories. Welcome to The Farm Direct, where freshness and speed meet your doorstep!